Lexie's Bistro ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with our events and promotions, or subscribe to our SMS/text messaging program hosted at lexiesevents.com.

1. Information We Collect

Identifiers & Contact Details: name, email address, phone number, and other details you provide.
SMS Program Data: mobile number, opt-in/opt-out status, consent timestamp, message logs (send/deliver/interaction), and support requests (e.g., "HELP").
Technical/Usage Data: device and browser information, IP address, pages viewed, referral URLs, and interactions with our emails/SMS.

2. How We Use Information

Provide and improve our services, events, offers, and guest experience.
Send marketing communications, including recurring SMS/text messages with promotions, reminders, and updates.
Process reservations or event registrations and provide transactional notifications.
Protect against fraud and comply with applicable laws.

3. SMS/Text Messaging Disclosures

By providing your mobile number and submitting our forms, you provide express written consent to receive recurring automated SMS/text messages from Lexie's Bistro at the number you provided. Message frequency varies; we typically send 2–4 messages per month. Message and data rates may apply. Consent is not a condition of purchase.

Opt-Out: Reply STOP to any message to unsubscribe. You may receive a one-time confirmation text.
Help: Reply HELP for assistance or email info@lexiesbistro.com.
Carriers: Wireless carriers are not liable for delayed or undelivered messages.
Quiet Hours: We make reasonable efforts to avoid sending messages during late-night hours.

4. Consent & Recordkeeping

We maintain records of your SMS consent, including the phone number, the disclosure shown at the time of opt-in, and the date/time of consent. You may request access to or deletion of these records as permitted by law.

5. Sharing of Information

We do not sell your personal information. We may share data with service providers (e.g., website hosting, analytics, email/SMS delivery). These vendors are contractually required to protect your information and use it only to perform services for us. We may also disclose information where required by law or to protect our rights and users.

6. Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent and opt-out records may be retained to document compliance.

7. Your Privacy Choices

Access/Update/Delete: You may request access to, correction of, or deletion of your information, subject to legal exceptions.
Marketing Preferences: You can opt out of SMS by replying STOP and opt out of email via unsubscribe links.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

10. International Users

Our site and services are controlled from the United States. If you access them from other regions, you do so at your own risk and are responsible for compliance with local laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice (e.g., website notice, email, and/or SMS) and indicate the effective date at the top of this page.

12. Contact Us

Lexie's Bistro
[Business Address]
Email: info@lexiesbistro.com
Phone: (702) XXX-XXXX